Your personal data – what is it?
“Personal data” is any information about a living individual which allows them to be identified from that data (for example a name, photographs, videos, email address, or address). Identification can be by the information alone or in conjunction with any other information. The processing of personal data is governed by the Data Protection Act 2018, the General Data Protection Regulation 2016/679 (the “GDPR”) and other legislation relating to personal data and rights such as the Human Rights Act 1998.
Who are we?
This Privacy Notice is provided to you by:
We are each data controllers for the personal data collected on this website.
Each of the data controllers referred to above have their own tasks and a description of what data is processed and for what purpose is set out in this Privacy Notice. This Privacy Notice is sent to you jointly by Dyson Wine and by Special Cases Limited. In the rest of this Privacy Notice, we use the word “we” to refer to each data controller, as appropriate
What data do the data controllers listed above process? They will process some or all of the following where necessary to perform their tasks:
Generally, the personal data we have about you is given to us directly by you. We may obtain some information from other sources, such as credit reference agencies, and some data is created about you, for example when you use our website and cookies create data about you.
How do we process your personal data?
We will comply with all legal obligations to keep personal data up to date; to store and destroy it securely; to not collect or retain excessive amounts of data; to keep personal data secure, and to protect personal data from loss, misuse, unauthorised access and disclosure and to ensure that appropriate technical measures are in place to protect personal data.
We use your personal data for some or all of the following purposes:
What is the legal basis for processing your personal data?
Most of our data is processed because it is necessary for our legitimate interests, or the legitimate interests of a third party (such as another data controller). We will always take into account your interests, rights and freedoms.
Special Cases Limited processes data where it is necessary for the performance of a contract with you, or to take steps to enter into a contract. An example of this would be processing your data in connection with a purchase you have made, refund you have requested or a delivery to be made.
Some of our processing is necessary for compliance with a legal obligation. For example, we are required to maintain certain records by law such as VAT records.
Where your information is used other than in accordance with one of these legal bases, we will first obtain your consent to that use.
Sharing your personal data
Your personal data will be treated as strictly confidential. It will only be shared with third parties where it is necessary for the performance of our tasks or where you first give us your prior consent. We will never sell your personal data to third party organisations for marketing purposes. It is likely that we will need to share your data with some or all of the following (but only where necessary):
We may also share information when required by law, for example where ordered by the Court.
How long do we keep your personal data?
We will keep some records permanently if we are legally required to do so. We may keep some other records for an extended period of time. For example, it is current best practice to keep financial records for a minimum period of 7 years to support HMRC audits or 6 years for VAT records. In general, we will endeavour to keep data only for as long as we need it. This means that we may delete it when it is no longer needed.
Your rights and your personal data
You have the following rights with respect to your personal data:
(When exercising any of the rights listed below, in order to process your request, we may need to verify your identity for your security. In such cases we will need you to respond with proof of your identity before you can exercise these rights.)
Cookies are small text files sent by us to your computer, or from your computer or mobile device to us each time you visit our website. They are unique to you or your web browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them, or until they expire.
Transfer of Data Abroad
Any electronic personal data transferred to countries or territories outside the EU will only be placed on systems complying with measures giving equivalent protection of personal rights either through international agreements or contracts approved by the European Union. Our website is also accessible from overseas so on occasion some personal data (for example in a newsletter) may be accessed from overseas.
If we wish to use your personal data for a new purpose, not covered by this Notice, then we will issue a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions. You can always find our current privacy notice on our website. Where and whenever necessary, we will seek your prior consent to the new processing.
Please contact us if you have any questions about this Privacy Notice or the information we hold about you or to exercise all relevant rights, queries or complaints at:
How to make a complaint
If you are unhappy with the way in which your personal data has been processed you may in the first instance contact the Data Protection Officer using the contact details above.
If you remain dissatisfied then you have the right to apply directly to the Information Commissioner for a decision. The Information Commissioner can be contacted at: –
The Information Commissioner, Wycliffe House, Water Lane, Wilmslow Cheshire SK9 5AF
If you wish to contact the national data protection supervisory authority concerning Dyson Wine’s processing of personal data in France, you may contact the Commission Nationale de l’Informatique et des Libertés (CNIL) at:
Commission Nationale de l’Informatique et des Libertés, 3 Place de Fontenoy, TSA 80715, 75334 PARIS CEDEX 07
Telephone: +33 1 53 73 22 22
This Privacy Notice was last updated in August 2018.