{"id":378,"date":"2018-07-26T09:36:30","date_gmt":"2018-07-26T08:36:30","guid":{"rendered":"http:\/\/dyson-wine\/?page_id=12"},"modified":"2026-07-22T15:44:03","modified_gmt":"2026-07-22T14:44:03","slug":"delivery","status":"publish","type":"page","link":"https:\/\/www.dysonwine.com\/en\/delivery\/","title":{"rendered":"Delivery"},"content":{"rendered":"\n

At Dyson Wine<\/strong>, we take great care in preparing and dispatching our wines to ensure they reach you in the best possible condition.<\/p>\n\n\n\n

The information below outlines the delivery terms and conditions applicable to all orders placed through our website.<\/p>\n\n\n\n

Delivery Areas and Arrangements<\/h2>\n\n\n\n

We deliver throughout France and the European Union.<\/p>\n\n\n\n

Orders are shipped to the delivery address provided by the customer at the time of placing the order, using specialist wine carriers.<\/p>\n\n\n\n

Deliveries are made from Monday to Friday, between 8:00 a.m. and 6:00 p.m.<\/strong><\/p>\n\n\n\n

If you are unavailable at the time of delivery, we invite you to specify a safe place where your order may be left. This location should be easily accessible and protected from both the weather and public view.<\/p>\n\n\n\n

Our delivery partners may also leave a delivery notice indicating where your parcel has been left. Upon request, your order may be delivered to a neighbour.<\/p>\n\n\n\n

Delivery Times and Charges<\/h2>\n\n\n\n

Delivery times generally range from 3 to 10 working days, depending on the destination. Orders are usually dispatched within one working day, with an estimated delivery time of 2 to 3 working days within mainland France.<\/p>\n\n\n\n

Delivery charges are calculated according to the weight of the order and the delivery destination. Shipping costs are displayed before the order is confirmed.<\/p>\n\n\n\n

Dyson Wine makes every effort to meet the estimated delivery times. However, delays, partial deliveries or failure to deliver may occur due to circumstances beyond our reasonable control, including transport-related issues or exceptional events. In such cases, Dyson Wine cannot be held liable.<\/p>\n\n\n\n

Nevertheless, we will do everything reasonably possible to keep you informed and to ensure your order is monitored throughout the delivery process.<\/p>\n\n\n\n

Receiving Your Order<\/h2>\n\n\n\n

Upon delivery, customers are encouraged to inspect both the condition of the parcel and the contents of their order.<\/p>\n\n\n\n

If you notice any damage, missing items or other discrepancies, we recommend making a note of this with the carrier and contacting Dyson Wine as soon as possible.<\/p>\n\n\n\n

Any shortage, damage or other irregularity must be reported within 48 hours<\/strong> of delivery. Damaged bottles and packaging should be retained for possible inspection.<\/p>\n\n\n\n

Dyson Wine cannot be held responsible for any deterioration of the wine resulting from inappropriate storage conditions after delivery.<\/p>\n\n\n\n

Once delivery has been accepted without reservation, neither the carrier nor Dyson Wine can be held liable for any loss or damage identified thereafter.<\/p>\n\n\n\n

Delivery Issues and Returns<\/h2>\n\n\n\n

Should any issue arise during delivery, Dyson Wine will work with you to find the most appropriate solution.<\/p>\n\n\n\n

Returns are accepted only for unopened products, in their original condition, and subject to prior agreement.<\/p>\n\n\n\n

The sale of alcoholic beverages to persons under the age of 18 is prohibited.<\/p>\n\n\n\n

Alcohol abuse is harmful to your health. Please consume responsibly.<\/p>\n\n\n\n

For any enquiries regarding the delivery of your order, please contact us at: cave.rabelles@orange.fr<\/p>\n","protected":false},"excerpt":{"rendered":"

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